Terms of Service

Effective Date: 24th July 2025

Welcome to SoulsparkZa. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

Orders

All orders are subject to availability and acceptance. We reserve the right to refuse, cancel, or limit any order at our discretion, including where pricing errors, suspected fraud, or stock availability issues occur.

Pricing & Payments

All prices are displayed in South African Rand (ZAR) and payment must be received in full before your order is processed and dispatched.

Shipping & Delivery

Estimated delivery times are provided as a guide only and may vary due to courier services, supplier processing times, customs, or unforeseen circumstances. While we aim to deliver within the estimated timeframe, we cannot guarantee exact delivery dates.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy and your rights under the Consumer Protection Act, 2008. Please review our Return & Refund Policy before making a purchase.

Product Information

We make every effort to ensure product descriptions, images, sizing information, and pricing are accurate. However, slight variations in colour, appearance, or packaging may occur due to supplier updates and screen settings.

Customer Responsibilities

You agree to provide accurate, complete, and current information when placing an order. You are responsible for ensuring your delivery address and contact details are correct.

Intellectual Property

All content on this website, including logos, text, graphics, images, and designs, is the property of SoulSparkZa or its licensors and may not be copied, reproduced, or distributed without our prior written consent.

Limitation of Liability

To the fullest extent permitted by South African law, SoulSparkza shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Nothing in these Terms limits any rights or remedies available to consumers under the Consumer Protection Act.

Privacy

Your personal information is processed in accordance with our Privacy Policy and the Protection of Personal Information Act, 2013 (POPIA).

Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website or the purchase of our products shall be subject to the jurisdiction of the South African courts.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Any changes will take effect immediately upon publication on this website.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Email: jad.mottian2@gmail.com